A Tavares Senior Living Facility scored among the top in the state with a “Deficiency Free” rating on their second State Survey in a row.
Local Senior Living Facility Scores Second Consecutive Deficiency-Free Rating
The Cove at Tavares Village Senior Living has recently announced that they have scored their second consecutive 100% error free rating on their State Biennial Survey conducted by the Florida Agency for Health Care Administration (AHCA). The Cove has provided Senior Living Care in Lake County for over 20 years and includes options for Independent Living, Assisted Living, and Memory Care.
The State Biennial Survey conducted by AHCA thoroughly examines factors such as staffing, facility & housing conditions, health & safety, and quality of life for the residents. According to Debbie Kenny, Marketing Director of The Cove, “Earning a 100% rating on the survey does not come lightly or easily. We are diligent in our efforts to comply with the standards set by AHCA and make sure checks and balances are conducted regularly.”
“The team was really excited to hear about our awesome results. However, they were not surprised at the outcome. They know that when you go above and beyond every day the results show. We have staff that has been with The Cove for 20 plus years and they still shine every day. We couldn’t do it without them.” – Shawn Schulze, Executive Director
The Cove strives to give individualized care to each of their residents. Focusing on physical, emotional and social needs, a plan is put into place to ensure the quality of life for, not just residents, but families and friends who entrust them with their loved ones. Ensuring peace of mind is important. The facility is very unique in that they have Independent, Assisted and Memory Care Living environments in one facility. Many seniors come to The Cove as independent living residents knowing they have options for higher care should their needs change.
Always striving to improve, The Cove has focused on enhancing communication with their residents, families, and staff. While this is not a new philosophy for The Cove, the team credits their ability to be present and available as a core value. “Families and guests who visit always comment on our warm and friendly environment. We are very fortunate to have the perfect space for socialization and interaction between our residents and staff. The social and living areas, offices and residential spaces are well laid out and on one floor for easy access.” – Debbie Kenny, Marketing Director.
The Cove would like to credit their owners for giving them the flexibility to go above and beyond without limitations. “We are encouraged to think outside the box and to create an environment that feels like a home not only to our residents and families but also to our staff. When you love where you work, it is reflected in your performance.” They would also like to recognize the awesome work of the dietary, nursing, housekeeping, activities and maintenance staff each and every day.
“When you love where you work, it is reflected in your performance.”
In 2019, The Cove looks forward to opening their brand new beautiful Independent Living Villas. They have had a huge demand for their peaceful, maintenance free community and the villas are NOW AVAILABLE. And always striving to be among the best Senior Living Facilities in the state and continuing their core family values by building relationships with residents and their loved ones.
About The Cove at Tavares Village
The Cove is a senior living facility offering Independent Senior Living, Assisted Living and Memory Care with a focus on providing a comfortable, safe and engaging experience for their residents. The Cove has been a part of the Tavares Community for over 20 years providing excellent service to seniors from across the country.
To learn more about our facility, schedule an appointment for a walkthrough and see The Cove for yourself!
