Florida

The Marketing and Admissions Office of The Cove at Tavares Village

August 31, 2021 By admin

Assisted Living and Memory Care Admissions

Marketing in Senior Living takes experience, dedication, and a love for our wonderful senior population to walk with families on what can be an emotional journey. The process of placing a loved one in a safe, caring environment can be unfamiliar and overwhelming. There are not many books written on the subject, and if there were, who has time to read when the urge strikes. Having a liaison to help decipher the State required forms, the Medicaid Long Term Care process, VA connections, and many others scenarios that may come up is vital.

Independent Living Admissions

Many seniors choose to scale down and simplify their lives while they are spry and fit. They often realize, by watching friends, that it may be wise to stop cleaning gutters and climbing the attic stairs at a certain age. Downsizing does not mean giving up places or things. It can simply mean letting go of unnecessary stress and clutter that weigh you down. Knowing your options can make the decision less daunting and possibly exciting. Begin online searches for communities nearby. Keeping familiarities such as doctors, pharmacies, and houses of worship can relieve some of the anxiety. Talk the move over with friends and family who support your decision and will help in the process. You may soon find yourself looking forward to the next chapter.

We have cataloged some of the great questions that come up during tours of our Villas at The Cove, but a familiar favorite is “what am I going to do if I don’t have to cut the grass? Or paint the trim? Or pressure wash the drive?” It is often the wife or the kids who will reply, “live longer? And healthier!” Swimming, exercise classes, Cooking in the Clubhouse, Euchre, Wii Bowling are just a few things you can add to your new “To Do” list at The Cove.

A good facility will take care of your loved ones. A great facility will do that AND be part of your family.

Marketing, Move-In Coordinator, Admissions, the position comes under many titles, but the mission is the same. Walking families through the process of placing loved ones with medical needs, establishing new social environments, downsizing from a large home, or starting a new Wii Bowling group, we’ve got your back. If, in the process, you make new friends, it’s a plus.

For questions about Admissions, Assisted Living, Memory Care, or Independent Senior Living, please contact us using the form on our Contact Us page, or give us a call at (352) 742-7111

We’re Here to Help Our Residents!

July 30, 2021 By admin

How the Busines Office at The Cove Serves Our Independent and Assisted Living Residents

The business office here at The Cove is happy to serve our residents and family members with their transition to our assisted living and independent living community. We take pride in making sure our residents are very well cared for in all aspects of the spectrum to the best of our ability. We are one big family here at The Cove.

We are located in Tavares, Florida, and our Business Office of operation are Monday through Friday, 8:30 am – 5:00 pm.

The business office manager supports company operations by maintaining office systems. Also, maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, maintaining filing systems, and reviewing supply requisitions. In addition, the business office manager frequently communicates with residents and family members regarding residents’ accounts as needed. Furthermore, the business office manager ensures all vendors are paid efficiently and accurately through accounts payable.

In the Assisted Living Facility, we allow residents to open a resident trust account to withdraw money as they need it for extra expenditures. The resident trust account limit is 500.00. Furthermore, we provide the resident and family member with a quarterly account statement reflecting recent account history on the trust account. We thank our residents and family members for giving us the opportunity to care for their loved ones.

If you have questions about insurance, Medicaid, Medicare, Assisted / Independent Living information for Florida, or need a review of a financial situation, please contact us today and we will be there to help!

Welcome Link Therapy Team!

July 12, 2021 By admin

We would like to welcome Link Home Therapy to The Cove! Last week, we held a meet and greet with their team who will be providing Physical Therapy, Occupational Therapy, Speech Therapy services, and more in our community!

About the Link Therapy Team

Hello from the Link Therapy Team! We are so excited to be joining the Cove Community and providing skilled rehab such as Physical Therapy, Occupational Therapy, and Speech Therapy with a doctor’s order in your home or at our new clinic located at the Fitness Center. We accept Medicare and other Insurances. We will also be offering free community health, wellness, and exercise classes! We are getting the finishing touches done at our clinic, so stay tuned for contact information such as clinic phone numbers and business hours. Also, please check the community July calendar for upcoming class schedules and look for Health and Wellness tips in upcoming newsletters.

Link Therapy Team:

Elaine Hosford, PT

Vessie Hudak, PTA

Gerard Palmer, OT

Jennifer Trail, COTA

For more information on Link Therapy, please contact us today!

Another 100% Deficiency-Free Survey! – 6 Years And Counting

June 3, 2021 By admin

A Tavares Senior Living Facility scored among the top in the state with a “Deficiency Free” rating on their Third State Survey in a row.

The Cove at Tavares Village Senior Living has recently announced that they have scored their third consecutive 100% error-free rating on their State Biennial Survey conducted by the Florida Agency for Health Care Administration (AHCA). The Cove has provided Senior Living Care in Lake County for over 20 years and includes Independent Living, Assisted Living, and Memory Care options.

The State Biennial Survey conducted by AHCA thoroughly examines factors such as staffing, facility & housing conditions, health & safety, and quality of life for the residents. The surveyors arrive unannounced and spend a few days at the facility observing care, interviewing residents and their families, and making sure the facility complies with the rigorous standards set by the AHCA. According to Debbie Kenny, Marketing Director of The Cove, “Earning a 100% rating on the survey does not come lightly or easily. We are diligent in our efforts to comply with the standards set by AHCA and make sure checks and balances are conducted regularly.”

Earning a 100% rating on the survey does not come lightly or easily.

The staff at The Cove at Tavares Village were elated to receive their 3rd biennium State Survey. There was no doubt in the mind of Sheril Mitcham, a 23-year employee in the nursing department at The Cove. When asked about her feelings on their sixth consecutive year as a 100% Deficiency-Free facility, she says, “It was excellent news!” She feels that her entire team was a vital part of the successful survey results this year. “We are a family,” Sheril says. “And that is what I love about The Cove.”

We are a family, and that is what I love about The Cove!

The Cove attributes its success by giving each resident individualized care, focusing on physical, emotional, and social needs. Individualized care plans are communicated frequently to our residents and their friends and families. Ensuring peace of mind is essential. One thing that makes The Cove unique is that Independent, Assisted, and Memory Care Living environments are all included in one facility. Many seniors come to The Cove as independent living residents knowing they have options for higher care should their needs change.

When speaking with Jane Smedly, a 2 ½ year resident of The Cove, we discussed our most recent and 3rd Deficiency-Free Survey, and Jane was over the moon. Asking her how it feels to be in a facility with such a good track record, she said, “It means everything to me. I know I am being cared for, especially during COVID. I didn’t necessarily enjoy the lockdowns, but I know they followed the rules and got us through it as safely as possible. I would recommend The Cove to anyone who asks. If I weren’t satisfied, I would not be here. The staff couldn’t be nicer. I know I am in the right place.”

I know I am in the right place.

In addition to finding no deficiencies on the overall survey, the AHCA also found no deficiencies in a third consecutive COVID-19 Infection Control Survey completed over the past 12 months. The Cove has been hard at work implementing rigorous cleaning protocols and innovations such as hospital-grade UV-C lighting to kill 99.99% of pathogens, including human coronavirus.

Tommy Pridemore, Maintenance Director; Michael Besinger, Nursing; Paula George, Dietary; Jose Rojas, Nursing; Stacie Rojas, Nursing; Mirzza Rivera, Dietary; Leila Wagner, Dietary; Lisa Kimbrel, Dietary; Amy Lesner, Activities Director; Tracey Phillips, Nursing; Barbara Campbell, Administrative Assistant; Jessica Milligan, Business Manager; Susan McCurry, Activities coordinator; Sierra Langley, Nursing; Alyce Hartsock, Nursing; Debbie Kenny, Marketing Director; Shawn Schulze, Executive Director; Rick Calkins, Dietary Supervisor

About The Cove at Tavares Village

The Cove is a senior living facility offering Independent Senior Living, Assisted Living, and Memory Care, focusing on providing a comfortable, safe, and engaging experience for their residents. The Cove has been a part of the Tavares Community for over 20 years providing excellent service to seniors from across the country.

To learn more about our facility, schedule an appointment for a walkthrough and see The Cove for yourself!